Uhaul Cancellation policy – How to Cancel a Reservation in U-Haul

In this post, you will learn how to cancel Uhaul existing reservation or Uhaul Cancellation policy.

Method 1: How can I modify or cancel an existing reservation?

  • If you have ordered an equipment and you do not need it anymore, you need to let Uhaul know one day before your moving date.
  • You can also see your pending reservation if you want to cancel or change it by contacting your local U-Haul representative or your pick up location.

Method 2: How to Modify or Cancel a Reservation

Everyone knows that at times, events or scheduled plans have to be rescheduled or canceled. Moving is another plan that you may want to rearrange it or cancel it. So in this situation, you need to modify or cancel your Uhaul reservation.

The question is, where or who do you call?

Do not worry we are here to help you.

Step 1:

You need to make sure that you have your moving trucktrailer or portable storage container reservation available. You need to store it in a place where you can remember it with ease like your mobile phone, written on a calendar or starred reservation confirmation email.

Step 2:

As early as you know that your move will not take place at the decided date/time, you will have to take action.

Step 3:

Contact the moving company and make them aware of the change of plans. If you are using Uhaul move, you can cancel your reservation or modify it by signing in to your U-Haul account, contact your U-Haul representative using your smartphone. Make sure you contact the representative at least 24 hours before the move to avoid the penalties.

Method 3: What is Uhaul Cancellation Policy?

if you want to change your plan and the reservation made by your nearest Uhaul location, you will contact the same location for cancellation or modifications in your reservation. 24 hour notice is needed if you made your reservation from website or using Uhaul phone number (1-800-GO-UHAUL).

In addition, you can also cancel or modify your reservation by calling the regional office phone number.

How to Cancel Moving truck and trailers Reservation?

You may order or reserve a Uhaul moving truck to plan your traveling route. You will start packing your items in order to move for your route. But suddenly something happens. There are a plenty of reasons why you may want to cancel a U-Haul truck and trailers reservation.

So we are going to tell you how to cancel a U-haul truck and trailers reservation?

Trucks & Trailers

There are many ways to cancel your truck or trailer reservation.

First of all, you need to login to your Uhaul account.


  • Log into your U-Haul account
  • In the “My Orders” section on your dashboard, you will see all of your pending reservations
  • Click on the appropriate rental
  • Click “Cancel Reservation”

If you are having problems or facing difficulties using this method. You can contact Uhaul customer service center to cancel it on your behalf.

In addition, you can also cancel it using the Uhaul Live chat feature on Uhaul.

How to Cancel U-Box reservation?

If you have reserved a U-Box to move your items, the process is slightly different. U-Box is a portable storage container and you can go for canceling the entire order or delivery or storage of the U-Box.

If, for example, your move is pending and you are not confident which way you will go. You can keep the box of Uhaul at your home with your items stored unless you know whether they will require to be shipped or not.

In any situation, we recommend calling the sales and reservations department to know about available options.

Have you had to cancel your move?

What did you do to cancel or modify your reservation?

Kindly share your experience in the comment section to help others.

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